Grab your loved ones this Winter and create truly unforgettable memories at the Tower of London Ice Rink

As you glide around the spacious ice rink, take in the ambience of the fortress beside the Thames, which offers a unique and remarkable setting. The ice rink gets an extra helping of spectacular in the evenings when the lights, set against the fortress wall, adds to the dramatic jaw dropping views.

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With spectacular views and delicious festive refreshments, the Tower of London Ice Rink is the perfect spot to unwind after work, take a romantic date or spend a day out with the whole family.

Book your tickets now for a truly magical and unforgettable experience at the Tower of London Ice Rink.

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Opening Times & Prices

We are open daily from 20th November to 3rd January excluding Christmas Day

20 November – 18 December

Weekends 10:00 – 21:00 (20:00 last skate)

Weekdays 11:00 – 21:00  (20:00 last skate)

19 December – 1 January

10:00 – 22:00 (21:00 last skate)

2 January – 3 January

10:00 – 21:00 (20:00 last skate)

Skating sessions last up to 45 minutes. The ticket price includes skate hire and excludes the online booking fee. We recommend that you arrive 15 minutes before your session to get ready to take to the ice!

Purchase your tickets online now.

From £16.00
Adult/Teen

13 years and over

From £11.50
Children

3-12 years old

From £46.00
Family Ticket

1 Adult + 3 Children or 2 Adults + 2 Children

£5.00
Skate Aid

Limited skate aids are available per session and must be booked in advance

£186.00
Adult/Teen Season Pass

Aged 13 years and over, valid for 1 season (Expires 3rd Jan 21).

£102.00
Child Season Pass

Aged 3 to 12 years, valid for 1 season (Expires 3rd Jan 21).

From £5.00
Gift Vouchers

Give the gift of ice skating (Expires 3rd Jan 21).

Delicious Winter Treats

Whether you’re a skater or a spectator, everyone is welcome to enjoy delicious festive snacks and drinks at the Ice Rink Café & Bar. Offering a scrumptious selection from golden Cornish pasties and hot pies to indulgent drinks including a fully loaded hot chocolate and spiced mulled wine, you’ll be sure of a warm welcome. The spectator area is the perfect spot to relax and soak up the festive atmosphere.

Ice Rink Café & Bar

If you would like to book the Ice Rink Café Bar for your Christmas Party, click here or email us on hello@toweroflondonicerink.co.uk.

Opening Times

20th November 2020 – 3rd January 2021

Closed Christmas Day, all other days operating as normal.

Get in the spirit of Christmas

Private Hire

We are reviewing this and hope to be able to offer some group / party packages.  All groups and parties need to adhere to government COVID-19 guidelines.

Please email us to discuss your individual requirements on hello@toweroflondonicerink.co.uk.

Should you want to go all out and take over the entire rink or organise a bespoke package deal please contact hello@toweroflondonicerink.co.uk.

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The Tower of London Experience

Why not enjoy the full Tower of London experience? The Tower of London is a 1,000-year-old fortress that protects the Crown Jewels. It was a secure fortress, a royal palace and an infamous prison. Be dazzled by the world-famous Crown Jewels, step into the luxurious palace of medieval kings and queens and discover the fascinating stories of the many exotic animals once kept at the Tower. Explore the spaces where famous prisoners were kept, discover the graffiti they left behind 500 years ago, and see if you can spot the famous ravens who watch over the Tower – legend says the kingdom will fall if they were ever to leave.

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FAQs

If you have further questions that have not been answered here, please email our customer services who will be happy to assist you:

hello@toweroflondonicerink.co.uk

Booking

How do I buy tickets?

Book your skating session online here.

Why can I only buy 6 tickets in one transaction?

We’ve limited the number of tickets that can be purchased in line with updated advice from the UK Government which became law on the 14th September. We encourage all guests to adhere to the latest guidance and not visit or meet in groups of more than six people* to help protect themselves and each other when visiting our attractions. We will continue to monitor Government guidance closely and this can be viewed here https://www.gov.uk/coronavirus.

Please adhere to all COVID safety requirements and kindly follow the instruction of our Ice Marshalls. Guests who repeatedly and wilfully refuse to comply with social distancing or group sizes will be asked to leave our attraction.

*Government exemptions our outlined here

I have booked online… what happens next?

You will receive a confirmation email with your unique barcode which will be scanned by a member of staff on arrival. You can bring this email as confirmation on your phone, tablet or printed out.

If you have qualified for any discounts, special offers or a free carer’s ticket, please ensure you bring with you proof of your entitlement, such as Student ID, membership cards etc. The marshalls at the rink will request proof prior to your skate.

Tickets are unable to be rescheduled or refunded – please check your tickets and booking carefully.  Please ensure you arrive for your session on time (15 minutes before).

Can I change my booking?

Once booked, tickets are non-transferable and are unable to be rescheduled, refunded or cancelled.

Please check your tickets carefully prior to checking out, as mistakes cannot always be rectified.

I haven’t received my ticket?

Please check your spam mailbox as our email may have gone there. Not there? Please email our customer service team and we will assist you.

For the Tower of London: hello@toweroflondonicerink.co.uk

How long is the session on the ice for?

Sessions last up to 45 min on the ice.  We allow 15 min for skate exchange and session change.

**Due to having to stagger sessions to reduce the number of people in the skate exchange this year, we may have to start your session late or end your session early in order to maintain the ice.  We will try and keep this to a minimum.  You may not receive a full 45 minutes on the ice. **

Please arrive at the Skate Exchange 15 minutes before your session time to allow ample time to put your skates on and store belongings.

Please only bring essential items to the rink with you.  Storage facilities are limited and staff will not be able to look after your belongings for you.

Should I pre-book a session or can I turn up on the day?
We recommend that all sessions are pre-booked online to avoid disappointment and avoid queues on-site at busy periods. This will guarantee your selected session time.

Can I book a Skate aid?

Yes, they are £5 each to hire and are available online HERE, subject to availability.

There are a limited number of skate aids at each rink.

Skate aids are to help children with balance and their skating – we do not have skate aids available for adults.

Skate aids may be a penguin or a dolphin.  The type of skate aid available is allocated on a first come, first served basis.

If I cannot make it to my booked session, will I get a refund?
Unfortunately, we cannot offer any refunds for non-attendance. It is your responsibility to ensure you leave sufficient time to get to the location.

Equipment

Is skate hire included?

Skate hire is included.

We hold a large number of skates and a wide range of sizes are available.  Our skate sizes go from size J8 to size 14. We also hold bobskates for younger skaters.

Skate size availability cannot be guaranteed.  They are issued on a first come, first served basis.

You are able to provide your own skates if preferred. Arena Group is not responsible for your skates, shoes or property when skating at our rinks. There is no reduction in price if you bring your own skates.

Can I bring my own skates?
Skate Hire is included in the ticket price. You are able to provide your own skates if preferred. Arena Group is not responsible for your skates, shoes or property when skating at our rinks. There is no reduction in price if you bring your own skates.

What are your skate sizes?

Our skate sizes go from size J8 to size14.

We cannot guarantee that your size will be available.  We hold hundreds of skates in stock in the range of sizes.  They are provided on a first come first served basis.

Bob skates are also available on a first come first served basis too, for our younger skaters.

What should I wear?

We recommend wrapping up in warm, outdoor clothing and please wear gloves.

As skates can get wet, it would be a good idea to bring a change of socks for after your session.

On all outdoor ice rinks there is a risk of getting soggy as there is often surface water on the ice.  If you fall over you will probably get wet.

If it is raining or snowing, the rink will still be safe to skate on, but on our outdoor rinks you will be open to the elements and therefore you will get wet.  Please check the weather forecast and dress appropriately.

Outdoor ice rinks are subject to the elements and due to rain, unseasonably warm weather, high winds or a combination of these weather conditions, the surface of the ice rink can develop a layer of water. It is not unsafe to skate on a wet rink, just more uncomfortable if you fall and get wet. It can be more slippery when getting up, which is why we advise wearing gloves – not only to help with the cold, but also to aid traction on the ice when getting up.

As soon as there is some water on the surface, the wind agitates it and it generally takes longer to refreeze until we have lower temperatures and the wind drops off. Removing the water from the surface is counterproductive as it removes the layer of cold water that is insulating the ice below it, exposing the ice to further melting, and thus affecting the ice depth. All rinks with surface water and the correct thickness of ice are safe to skate on and our priority is to keep the ice safe for all skaters. This is an unavoidable occurrence with outdoor ice rinks and all outdoor ice rinks in the country will experience the same challenges.

Facilities

Can I bring my bag on the ice?

Bags of any description are NOT permitted on the ice, so we advise to only bring essentials with you. All bags must be placed in the lockers provided. Lockers cost £2.00 and are non-refundable. Lockers must be paid for by card -they are cashless.  Please do not bring large baggage or valuable items to the ice rink as they will not fit into a locker.

COVID-19 rules – Staff will not be able to hold or touch any of your personal belongings to avoid any unnecessary contact.  Please bring the minimum belongings you need with you – lockers must be used to store any belongings you are unable to take on the ice – bags, extra clothing etc.  There are a limited number of lockers so please share with members of your household where possible. 

Lockers are used entirely at your own risk.
Arena Group does not accept any liability for loss, theft or damage except if caused by
intent or gross negligence of the company or its employees.

Where can I store my luggage whilst I skate?

Please ensure you only bring necessary items to the rink with you.  Storage is limited and you must use a locker provided.  Lockers are £2 and are payable by card only.  They are limited in size and number.

COVID-19 rules – Staff will not be able to hold or touch any of your personal belongings to avoid any unnecessary contact.  Please bring the minimum belongings you need with you – lockers must be used to store any belongings you are unable to take on the ice – bags, extra clothing etc.  There are a limited number of lockers so please share with members of your household where possible. 

Is there a spectator area?

Yes, on all our sites we have an adjoining spectator decked area and viewing platform. This is not a covered area so please also wrap up warm.

Covid 19 rules – Please ensure you maintain the recommended social distance from anyone not from your household whilst spectating. 

Currently, August 2020, these rules permit only two households to be together indoors or up to 6 people, from any number of households, to meet outdoors. 

These guidelines / rules are subject to change both at a local or a national level.  We expect our customers to follow these guidelines / rules at all times.  You can link to the GOV.UK page HERE.  

Do I have to pay to be a spectator?
No it is free to spectate.

Can I park at the Ice Rink?
There is no parking at the Tower of London. The nearest coach and car park is situated on Lower Thames Street and is a 2-minute walk to the main entrance.
The car park has both lift and stairs. Pedestrian walkways are clearly marked and show the direction of exit to the Tower of London and pay machines.
Disabled provision: There are several clearly marked bays.

Is there somewhere to buy food and drinks at the rink before or after skating?
Yes, serving a selection of delicious food and drinks.

Is there wheelchair access?

Yes, the ice rinks are accessible for wheelchair users.

For the Tower of London, this is accessible via the Tower of London entrance. Due to site restrictions, this does limit wheelchair access to the times which the Tower itself is open.  Unfortunately, due to the restrictions of having the rink next to a Historic Royal Palace, we are unable to provide a disabled toilet at the rink itself.

Are there toilets at the ice rink?
Yes, there are toilets on site – unfortunately, we are unable to provide a disabled toilet facility, due to the restrictions of the site.

 

Weather

What if the ice is wet?

Outdoor ice rinks are subject to the elements and due to rain, unseasonably warm weather, high winds or a combination of these weather conditions, the surface of the ice rink can develop a layer of water. It is not unsafe to skate on a wet rink, just more uncomfortable if you fall and get wet. It can be more slippery when getting up, which is why we advise wearing gloves – not only to help with the cold but also to aid traction on the ice when getting up.

As soon as there is some water on the surface, the wind agitates it and it generally takes longer to refreeze until we have lower temperatures and the wind drops off. Removing the water from the surface is counterproductive as it removes the layer of cold water that is insulating the ice below it, exposing the ice to further melting, and thus affecting the ice depth. All rinks with surface water and the correct thickness of ice are safe to skate on and our priority is to keep the ice safe for all skaters. This is an unavoidable occurrence with outdoor ice rinks and all outdoor ice rinks in the country will experience the same challenges.

If the weather is poor, will I be able to skate?

Usually, the outdoor ice rink is open in all weathers.

Outdoor ice rinks are subject to the elements and due to rain, unseasonably warm weather, high winds or a combination of these weather conditions, the surface of the ice rink can develop a layer of water. It is not unsafe to skate on a wet rink, just more uncomfortable if you fall and get wet. It can be more slippery when getting up, which is why we advise wearing gloves – not only to help with the cold but also to aid traction on the ice when getting up.

As soon as there is some water on the surface, the wind agitates it and it generally takes longer to refreeze until we have lower temperatures and the wind drops off. Removing the water from the surface is counterproductive as it removes the layer of cold water that is insulating the ice below it, exposing the ice to further melting, and thus affecting the ice depth. All rinks with surface water and the correct thickness of ice are safe to skate on and our priority is to keep the ice safe for all skaters. This is an unavoidable occurrence with outdoor ice rinks and all outdoor ice rinks in the country will experience the same challenges.

Our advanced cooling equipment keeps the rinks frozen and operational in most weather conditions. In the unlikely event that extreme weather conditions force us to close the rink, before your session, we will arrange for you to book into an alternative session, subject to availability.

Miscellaneous

How old do you have to be to Skate on the Rink?

To skate on our rinks you have to be at least 3 years old.

Skaters aged between 3 and 9 inclusive must be accompanied by an adult (18+) on the ice. Children between 10-12 years of age must be accompanied at the site with adults who are watching at all times. A ratio of 1 adult to 5 children will be accepted.

You can skate on our rink up to any age, although you are responsible for skating and it is not recommended for anyone with serious illness, heart conditions or pregnant mothers to be.

You undertake ice skating at your own risk.

Do you have skate marshalls?

Our Ice Skate Marshalls are on the ice rink to monitor safe skating and will assist when possible if you are a novice.

COVID 19 rules – Please ensure you are following all government social distancing guidelines whilst you are on the rink and in the skate exchange or any other indoor area.  In particular, please follow any instructions given by the skate marshalls with regard to direction or separation, as these are to protect you and other skaters. 

Please ensure you leave the rink when requested, promptly.

Will I get wet when skating on the rink?

On all outdoor ice rinks, there is a risk of getting wet if you fall over and have any contact with the surface of the ice rink. As the rinks are open-air, rain or snow is also a possibility so please wrap up warm in appropriate outdoor clothing, with hats, gloves and scarves! It is still safe to skate on the ice during rain and snow.

Where are you located?
The Tower of London Ice Rink, London, EC3N 4AB

Can I skate on Christmas Day?
Unfortunately, we are closed on Christmas Day but we are open all other days shown on our website.

Please ensure when booking tickets (particularly for groups) that your booking adheres to all current Government guidelines regarding ‘How to meet others safely‘ 

I would like to celebrate a special occasion at the Tower of London Ice Rink.  Do you cater for parties?

We are reviewing this and hope to be able to offer some group/party packages.  All groups and parties need to adhere to government COVID-19 guidelines.

Please email us to discuss your individual requirements on hello@toweroflondonicerink.co.uk.

Should you want to go all out and take over the entire rink or organise a bespoke package deal please contact hello@toweroflondonicerink.co.uk.

COVID-19

 Do I have to wear a mask?

We ask that you wear a mask (unless specifically exempt under Government guidelines) whilst you are inside the ice rink tent.

Whilst on the ice, please wear a mask as much as possible, unless it impedes your activity.

Please maintain social distancing from anyone not in your household at all times.

Please follow all signage and any instructions from skate marshalls.

Please ensure that you adhere to all current Government guidelines regarding ‘How to meet others safely’ 

What happens if I, or a member of my household, becomes unwell prior to our session?

Do not attend your skating session if you, or any of your group, are showing signs of any of the known COVID-19 symptoms: a high temperature, a new persistent cough, a loss or change to your sense of smell or taste.

Email us at hello@toweroflondonicerink.co.uk and we will arrange to reschedule your ticket.

What steps have you taken to combat the spread of COVID-19?

We are committed to the following steps to mitigate the risk of the spread of COVID-19 at our temporary ice rink attractions:

  • To conduct COVID-19 Risk Assessments and share results with rink teams.
  • To implement a robust cleaning and sanitization system across sites, in line with or exceeding, government guidelines.
  • All staff will be temperature checked on arrival.
  • To increase ice rink space per skater by a third – reducing the number of skaters on the rinks.
  • To stagger session times as evenly and safely as possible.
  • To provide contactless interaction where possible (payments, ticket scanning etc.).
  • To take all reasonable steps to maintain social distancing.
  • Where social distancing is not possible, to implement measures to reduce the risk of transmission.

How can I help to protect myself and others whilst at the rink?

Do not attend your skating session if you, or any of your group, are showing signs of any of the known COVID-19 symptoms: A high temperature, a new persistent cough, a loss or change to your sense of smell or taste.

Email us at hello@toweroflondonicerink.co.uk and we will arrange to reschedule your ticket.

Phello@toweroflondonicerink.co.ulease arrive no more than 15 minutes before your session and move promptly through skate exchange

The café / bar (where provided) is open but strict capacity limits will be followed. Please follow all current government guidelines with regard to meeting others outside of your household.

Always wear a face mask/covering (unless exempt from doing so) whilst inside at the ice rink and as much as possible whilst skating.

Use the hand sanitizer available and avoid touching any surfaces you don’t need to.

Maintain social distancing at all times – follow the signage at the rink and any instructions from marshalls.

If queuing at any point, please keep in your group, facing forward, and maintain a safe distance from others outside of your group.

Use contactless payment methods – cash will not be accepted at the rink or at any of the associated attractions.

Ensure any children with you are also following the guidelines.

Follow all instructions from marshalls and listen and follow any tannoy announcements.

Please ensure when booking tickets (particularly for groups) that your booking adheres to all current Government guidelines regarding ‘How to meet others safely

What changes can I expect due to COVID-19?

We have changed some processes and systems at the rink to protect our customers, visitors and staff.  Please bear with us in these extraordinary times.  We have made changes that may affect your skating session but are necessary to ensure we are COVID-secure for all.

To reduce the number of people in the skate exchange and allow for social distancing, we have introduced staggered session start times for some sessions.

Staggering sessions gives us less opportunity to maintain the ice as there are skaters on the rink most of the day.  If it becomes necessary to clear the ice in order to maintain it, we will ask you to leave the rink or delay your entry on to it.  This may be within your 45 minutes skating session.

To manage the flow of skaters off and on the ice safely and maintain the maximum number of skaters on the ice, it may occasionally be necessary to reduce your skating session.  We will aim to keep this to a minimum.

What happens if you are told to lockdown prior to my skating session?

In the unlikely event that we have to shut the rink prior to your skating session, please contact us to discuss the options available for your booking.

Email hello@arena-ice.com

 

“Best London Christmas rink I’ve been to. My friend lost a piece of jewellery and one member of staff went out of his way to help and find it. The setting is lovely and the rink wasn’t too crowded. All in all 100% enjoyable experience. Thank you.”

“Everyone I spoke to was amazing, funny and happy to help. The best part of the experience.”

“All the staff were extremely helpful, polite and efficient “

“My granddaughter received advice on her technique which improved her confidence.”

“The staff we dealt with were really helpful.”

“Staff were very helpful and friendly. Amazing setting.”

“The staff were awesome. It was a super day!”

“Great fun for all the family!”

“Thank you so much Tower of London Ice Rink for letting NHS skate for free today! I really enjoyed it, so lovely to feel appreciated for the work we do!”

“Awesome location. Best ice skating ever!”

“This is an absolute MUST if you’re in the City during Christmas!”

How to find us

Where we are

The Tower of London Ice Rink is located in the moat of the Tower of London.

The Tower is located within easy walking distance of several mainline stations including:

10-15 min from London Bridge Station
20 min from Liverpool Street Station
25 mins from London Charring Cross Station

Tower of London Ice Rink

London, EC3N 4AB, England

DLR

Tower Gateway

By tube

Tower Hill station: District and Circle lines.
London Bridge station: Jubilee and Northern lines.
Bank station: Northern, Central and Waterloo & City lines

By riverboat

Tower Pier, departing from Charing Cross, Westminster and Greenwich.

By train

Fenchurch Street or London Bridge.

By bus

Routes 15, 42, 78, 100, RV1.

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